Government
Good Communication is essential at the Local, State and Federal Government level.
Government
Good Communication is essential at the Local, State and Federal Government level.
Remove Communication Complexities
Government departments and agencies often act as separate business units, using disparate systems, meaning communications are complex and disjointed. The result is poor customer service, as callers are often required to dial several different phone numbers before reaching the correct department or the person they desire to speak with.
We are proud to provide technology solutions that meet the needs of Local, State and Federal Government Contracts to:
- Easily manage communications
- Free staff to be productive anywhere
- Improve customer service and interaction
- Realize cost savings
Tie Communication Services to Business Processes
Governments can meet their challenges by reducing communication complexity, integrating disparate applications, and tying communication services directly to business processes.
Let Crosspoint Network Solutions help you deploy custom communication solutions that are easy to adopt, integrate, manage and use, such as:
- Call Center: Enhance service through a significant reduction in abandoned calls by incorporating advanced call handling and routing.
- Mobility: Provide staff with an “in-office experience” anywhere and anytime.
- Collaboration: Audio, web and video conferencing and collaboration applications facilitate interaction and communication among staff.
Plus, you can realize cost savings by integrating communications into existing infrastructures, migrate to IP at a pace that suits your needs, and reduce operational and travel costs.
Never Go Out for Bid
Every publicly funded agency must put projects up for bid to provide companies with equal opportunity to win the agency’s business in a standardized format to try to ensure fairness. Agencies are also required to use the bidding process to document how they are spending the funds they’re being given. The most common method for doing this has traditionally been an RFP. But depending on your needs, a NJPA (National Joint Powers Alliance) cooperative contract may be a better alternative.
NJPA contracts eliminate the typical RFP challenges and take the burden of RFPs off of government, education and nonprofit agencies. The NJPA conducts its own rigorous RFP process and awards a vendor a national contract. Since the RFP work is already done, agencies can purchase communication technology through an NJPA contract outright—saving months of time, word and uncertainty.
The purchasing process and timeline is significantly reduced for government, education and nonprofit agencies using NJPA cooperative contracts. Contact us today to start the conversation.
Let's Get Started
We look forward to providing you with the clearest, most reliable communication service. Call us today at (661) 294-9170 or click below.