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Customers expect more now than ever before. Today’s customer journeys are omnichannel, seamlessly moving between phone, email, SMS, web chat, social media and in-person communications.

Watch the above video to learn about the new features Mitel has added to their most recent release (version 9.0) of MiContact Center.

Interested in learning more?
Crosspoint Network Solutions is a Mitel Authorized Partner. We have experience working with business of all sizes locally in California and nationally.

Contact us to learn more about omnichannel customer experience solutions from Mitel that will allow your business to thrive and keep your customers coming back.